• Capacity and Performance Management Services for Large IT Systems Capital Web Consulting Ltd is an IT consultancy company providing a specialised consultancy service to large organisations. The Company specialisation is around capacity and performance management of large computer systems. Such large systems can support many thousands of users and process many millions of transactions per day. These systems can suffer poor performance for many reasons, such as: insufficient infrastructure, poor technical architecture or business process design, business outgrowing the system, changing business requirements, etc. Poor performance represents a real business cost adding up to a lot of non-productive staff time, loss of revenue, failure to meet business or regulatory targets or simply causing loss of business through customer dis-satisfaction or because transaction volumes cannot be processed.
  • But what is Capacity and Performance Management? The Capacity Management discipline attempts to understand an organisation's business and its IT requirements in terms of profiling current business processes and IT usage and how these are expected to change in the future. It requires a high level of competence across several disciplines business analysis, technical IT design and performance, statistical techniques, communication, imaginative solutions and other skills. Therefore good capacity planners are expensive and hard to recruit and many companies take the approach of buying IT when things get bad, over-spending in advance (often in the region of tens of millions) to avoid problems, or bring in large consultancy providers such as IBM and Accenture. Most large organisations take the latter option given the potential scale of impact or overspend in getting it wrong.
  • Powerful and effective solutions Therefore capacity planning is primarily serviced in large organisations by short-term, high tariff consultancy. Capital Web Consulting Ltd is specifically targeting this market. Our unique selling point is that we provide a proven level of excellence and we do not come with the baggage, expense and vested interests of the large consultancy companies. We can work seemlessly with both your business and IT departments. We can fit into your project management structure or work at a corporate level.
  • Extensive quality and experience We aim to maintain this reputation for service excellence, and are extending the service we offer into IT Project Management. It has become clear through experience in the industry that clients are continually recruiting Project Managers from consultancy companies on a short term basis to meet demand. The services offered by these companies is extremely variable and Capital Web Consulting now considers this as an opportunity to differentiate ourselves from the market.We aim to maintain this reputation for service excellence, and are extending the service we offer into IT Project Management. It has become clear through experience in the industry that clients are continually recruiting Project Managers from consultancy companies on a short term basis to meet demand. The services offered by these companies is extremely variable and Capital Web Consulting now considers this as an opportunity to differentiate ourselves from the market.
  • The level of our success We are now positioned to offer Capacity and Performance Management within a client Project discipline or offer IT Project Management services in its own right to see infrastructure alignment through the entire project life-cycle. Therefore, since 2005, we have invested heavily in IT Project Management training (Prince2, etc). Through 2006, we have gradually introduced this offering combined with our capacity planning service with outstanding success provisioning Project Management services to existing clientele. We now offer IT Project Management as a full service, with the same assurances around service excellence that we do for our other services.

The work we have completed allows us to position ourselves as experts in IT

The Company was formed in 1997. We remain a small company with two primary consultants providing an exceptional blend of technical and business experience in IT capacity and performance and in technical project management.

Capital Web Consulting have a proven record of success in the following sectors:



Mobile Telecommunications
Utilities
Investment and Retail Banking
Insurance
Central Govenrment
IT Outsourcing

For more details, to see examples of our work, or to discuss how Capital Web Consulting can give you and your customers Assurances around IT capacity and service levels please contact us. Details of how to contact us can be found here.

 

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